Voicemail Setup

See attached guide.

Dial     850 for the voicemail operator

Enter password when prompted all default passwords are 1111 or 1234

Press 3 for personal options

Press 2 for greetings

1 for default

The system will now guide you through setting up your voicemail.

You will be asked to set a new pass code. 

• Choose a 4 digit number not starting with a zero.

You will be asked to record 2 greetings. 

• Your Name
• Your personal greeting

At this time, record both greetings.

Sample Personal Greeting:

“Hello, you have reached the confidential mailbox of < YOUR NAME >, sorry I missed your call, please leave a message and I’ll get back to you as soon as possible.  Thank-you for calling Sheridan Nurseries.”

TO CHANGE YOUR GREETING THROUGH MAILBOX OPTIONS;

Press 850

Enter your passcode #

Press 3 for personal options.

Press 1 for call out options

Press 2 for personal greeting

Press 3 to record your name

Press 4 to change password

For Personal Greeting:

Press 1 for default (everyday greeting)

Press 2 for extended absence greeting

Press 3 for busy

Greetings:

Press 1 to activate or deactivate greeting

Press 2 to listen

Press 3 to record

Press 4 to delete

SAMPLE VOICE MAIL SCRIPTS

Out of the Office – Extended Period of Time

You have reached <YOUR NAME> at ext. <NUMBER>. 

I will be out of the office from _______ until __________, returning on ________.  

If you require immediate assistance please dial 0 and ask for < NAME> at ext. <NUMBER>. 

Thank you for calling Sheridan Nurseries.

In the Office – Non Sales

You have reached <YOUR NAME> at ext. <NUMBER>. 

Please leave your name, number and a message and I will return your call. 

If you require immediate assistance please dial 0 and ask for < NAME> at ext. <NUMBER>. 

Have a good day.

In the Office – Sales Department

You have reached <YOUR NAME> at ext. <NUMBER>. 

Please leave your name, number and a message and I will return your call. 

If you require immediate assistance please dial 0 and ask for < NAME> at ext. <NUMBER>.

Cell Phones Option 1

You have reached <YOUR NAME>.

Please leave your name, number and a short message and I will return your call.

Thank you for calling.

Cell Phone Option 2

This is <YOUR NAME>.

I’ll get back to you as soon as I can.

Thank you for calling.