What to do when Outlook signature is missing

What to do when Outlook signature Is missing

If you ever discover that our outlook signature has disappeared and new emails appear with a blank signature please follow the below instructions to get it back:

Note: if you are working from home, the GlobalProtect VPN must be connected for the Symprex Email Signature manager to work.

• Click on the “up arrow” to expand the system tray and you should see an Icon similar to the one below

• Click on the icon pictured above and it should open a window titled “Symprex Email Signature Manager Status Monitor”
• Click on the “Update Now” button pictured below, and it will re-install your signature for you

• Close and re-open the Outlook app

You should see your signature appear when you attempt to send Emails.